Clear Communication During Home Remodels

In this video you will see that Erik believes that maintaining organization and clear communication is key to a smooth and timely home remodeling journey. He emphasizes the importance of homeowners doing their due diligence when selecting a contractor, including checking references and verifying credentials.

Beyond initial vetting, Erik advises clients to maintain a thorough paper trail of all discussions, decisions, and changes through emails and written correspondence. This helps prevent misunderstandings and provides a clear record throughout the project, especially for longer renovations. He also stresses the need for a contractor who is communicative and responsive.

From his company's perspective, Erik highlights their commitment to organization using tools like Gantt charts and detailed spreadsheets. They utilize project management software that facilitates seamless communication, ensuring all client responses are captured. At the project's outset, clients receive comprehensive proposals outlining the scope of work, broken down into sequential phases from demolition to final cleaning. Erik personally reviews each line item with clients during contract signing, ensuring complete understanding. Throughout the remodel, they conduct regular guided walkthroughs to keep homeowners informed, excited, and involved in the transformation of their space.